PRIVACY POLICY

Applicable from June 12, 2024

We value your privacy and the protection of your personal data.

This policy informs you about how your data are collected and used in connection with the site accessible at www.timacagro.com (the “Site”) and/or in connection with any contact with our Company, in accordance with the “Information Technology and Freedoms” Act No. 78-17 of January 6, 1978 and the European regulation in force resulting from the General Data Protection Regulation 2016/679 of April 27, 2016 (“GDPR”).

On the protection of your personal data

  1. Data controller and recipients of personal data

The personal data collected (“Data”) in connection with the use of our Site and more generally, in connection with contacts you may have with our Company, are processed by Timac Agro International, whose registered office is at 27, avenue Franklin Roosevelt 35400 SAINT-MALO, as the data controller (“Data Controller”).

Data means any information relating to an identifiable natural person, directly or indirectly, including by reference to an identifier such as a name, an identification number, location data or an online identifier.

Depending on the processing purpose, the Data collected and/or transferred are intended to be used by the Data Controller; the Data Controller’s support services (purchasing/sales administration, sales, logistics, credit management, HR, IT accounting and marketing) shall have access to them. They will also be made available to the following service providers (“data processors” or “third party recipients” as defined in the regulation) for the strict needs of their mission, in particular:

  • technical service providers: communication agency, website hosting company of our Site (see ToU and legal notices available HERE);
  • financial/accounting service providers: auditors, banks;
  • logistics service providers: carriers and providers of visibility solutions for logistics platforms;

Access is strictly governed by the existing security policies so that human intervention on the Data is very exceptional. The Data Controller may be required to disclose your Data to third parties in cases where such communication is permitted and required by law or a court decision, or if such communication is necessary to protect and defend its rights.

Otherwise, your Data shall not be transferred or made available to any third party without your prior consent.

The Data Controller does not transfer your Data to a third country outside the EEA. In the event of a transfer outside the EEA, such transfers shall be governed by appropriate guarantees, such as the standard clauses required by the European Commission.

  1. Data collection purposes

The Data that is required to respond to your contact, to conduct commercial relationships with our Company, in particular the contract of sale of the products and/or services presented on the Site, or to meet a regulatory obligation, shall be reported to you as such when collected.

The following Data are processed:

  • Identification data (last name, first name, name of the company for which you work, position, relations with any person within the Company),
  • Connection data,
  • Location data (postal address),
  • Data relating to payment means,
  • Data relating to the transaction,
  • Family, economic and financial situation: e.g. profession, business field
  • Data relating to monitoring of the commercial relationship.
  • Data relating to payment of invoices.
  • Data relating to the organisation and processing of prize competitions and any promotional operation.
  • Data relating to the optimization and customization of the customer experience on the Site.
  • Any other data you send us in order to contact our Company or obtain the supply of products and/or services,

The Data shall be used in different ways, depending on why you visited the Site:

  • On the basis of your consent, which you may withdraw at any time without calling into question the initial legality of the use of your Data ( infra, Art. 4 “Your Rights”), for sending newsletters;
  • For the purposes of the performance of the commercial relationship and in particular the sale or provision of services contract you have entered into or that of the supply contract (creation of customer or supplier accounts, fulfillment of orders, invoicing, monitoring of the performance of the contract, delivery, after-sales and complaints, organization of satisfaction surveys, customer or supplier file management, unpaid invoices and litigation management);
  • To process and respond to requests that may give rise, where appropriate, to the conclusion of a contract (request for information);
  • To meet legal, accounting and tax obligations (in particular the retention of accounting supporting documents; management of rights, rectification and objection requests; maintenance of a list of objections to canvassing), or to establish, exercise and defend legal rights.

Unless you object, and within the limits of your interests and rights, to meet the legitimate needs of the Data Controller, in particular:

  • Canvassing, customer relationship monitoring and customer loyalty (which in particular involve sending commercial messages or news about products, services and offers presented on the Site or off the Site);
  • Creation of customer/supplier accounts by performing all due diligence necessary to protect the Data Controller’s interests and to prevent conflicts of interest;
  • Site optimization (analysis of the navigation route, identification of mass connections, determination of search trends so that the offers made can be adjusted to the demand)
  • Carrying out reach-out operations to develop sales;
  • Management of people’s opinions about products, services or content in the interest of improving the products and services offered on the Site or off the Site;
  • Personalization of the customer experience on the Site;
  • Preparation of statistics (sales in particular), in order to analyze the sales activity;
  • Management of the prospects file in order to develop sales;
  • Completion of satisfaction surveys;
  • To combat payment fraud.
  1. About cookies

Various cookies are used on the Site to improve interactivity between you, the Site and the services offered.

For more information, please see the cookie policy available HERE.

  1. Your rights regarding the Data

The persons whose Data are processed by the Data Controller have a right of access, rectification of erroneous personal Data, and, in the cases and according to the limits laid down in the regulation, objection, erasure of some of their Data and a right to withdraw their consent, restrict use thereof, define their fate after their death, or request their portability for transmission to a third party.

To exercise your rights, simply write to one of the two addresses stated in Article 6 below and enclose, if necessary, any document which proves your identity and justifies your request.

  1. Length of retention of the Data

Your Data shall be retained for a period not exceeding that required for the purposes for which they are collected, and in particular for the following periods:

  • For a period of 3 years following the last contact, and then kept in intermediate archives for the duration of the applicable legal requirement (5 years) for all data except banking data and cookies;
  • For a period of 13 months from their storage/creation for cookies.

At the end of these periods, the Data shall be erased from the active databases and, if necessary, archived for a period not exceeding the applicable statutory limitation periods or archiving obligations. Once these periods have expired, the Data will be destroyed.

  1. Contact the data protection officer (DPO)

For any further information or difficulty relating to the use of your Data, you can contact the data protection officer by email at [email protected] or by postal letter at the following address :

Timac Agro International

27, avenue Franklin Roosevelt

35400 SAINT-MALO

In the event of an unresolved difficulty or any complaint relating to the processing of your data, you can refer the matter to the CNIL, by email at: https://www.cnil.fr/fr/agir or by postal letter at the following address:

Commission Nationale de l’Informatique et des Libertés,

3 Place de Fontenoy – TSA

80715,

75334 PARIS CEDEX 07.

Protection of your HR and recruitment data

Collection and processing of personal data in connection with unsolicited applications or responses to job offers

We are committed to respecting privacy and protecting personal data, in accordance with applicable data protection regulations and our ethical and compliance commitments.

By submitting an unsolicited application or responding to a job offer, you are informed that the Data Controller collects and processes your personal data as part of the recruitment process.

Your personal data are processed in order to review your application and assess the suitability of your profile, experience and qualifications for roles that may be offered to you within the Roullier Group.

To facilitate the review of applications, recruitment support features and tools designed to match skills, experience and open positions may be used within the Group’s recruitment tools. These features help identify opportunities that may match your profile and assist recruiters in assessing applications.

No decision producing legal effects concerning you, or similarly significantly affecting you, is made solely on the basis of automated processing. Recruitment decisions always involve human intervention.

This processing is necessary in order to take pre-contractual steps at your request as part of the recruitment process. The Data Controller may also have a legitimate interest in retaining your application in order to offer you other opportunities that may match your profile.

Job offers published on our main website may redirect applicants to the external Cornerstone platform, which is used for recruitment management and acts as a processor on behalf of the Data Controller.

The Roullier Group, its establishments and subsidiaries may receive your personal data for the purposes of processing your application.

Only persons involved in the recruitment process are authorised to access your personal data, within the scope of their respective responsibilities. This may include the recruitment department, human resources teams and relevant management.

Your application may also be shared with other recruiters within the Group in order to offer you opportunities that may match your profile.

Your personal data may also be disclosed to processors involved in the recruitment process, in particular external recruitment agencies or IT service providers involved in the administration and operation of recruitment tools.

These service providers may access your personal data only to the extent necessary for the performance of the services entrusted to them and in accordance with the instructions of the Data Controller.

Once the recruitment process has been completed, and unless you object, your personal data may be retained in our candidate database for a maximum period of two years from the date of our last contact with you, so that we may offer you other career opportunities that match your profile.

Your personal data are hosted within the European Union. In the event of a transfer of personal data to a country outside the European Economic Area, such transfer will be governed in accordance with applicable data protection regulations and will be subject to appropriate safeguards.

In accordance with applicable national and European data protection regulations, you have the right to access, rectify, erase and transfer your personal data, as well as the right to request the restriction of processing or to object to the processing of your personal data.

Where certain processing activities are based on your consent, you may withdraw your consent at any time, without affecting the lawfulness of processing carried out before such withdrawal.

To exercise your rights, obtain further information or report any issue regarding the processing of your personal data, you may contact the Data Protection Officer:

  • By email: [email protected] 
  • By post:
    DPO – Timac Agro International
    27, avenue Franklin Roosevelt
    35400 SAINT-MALO

If you have an unresolved issue or wish to lodge a complaint regarding the processing of your personal data, you may contact the French Data Protection Authority, the CNIL, via its online complaint form available

  • on the CNIL website : https://www.cnil.fr/en
  • or by post at the following address:
    Commission Nationale de l’Informatique et des Libertés

3 Place de Fontenoy – TSA 80715
75334 Paris Cedex 07 France

We recommend that you do not include any special categories of personal data in your application, in particular data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health data, or data concerning your sex life or sexual orientation, unless this is specifically requested or legally required.